General Information

Not only is each Concord watch beautiful in design, it is crafted with quality materials and components to offer precise, reliable performance. We proudly stand behind every Concord watch we sell.

3 Year Limited Warranty:

Concord warrants to the original consumer that, for a period of three (3) years from the date of purchase, his/her watch will be free from defects in materials and workmanship that prevent the watch from functioning properly under normal use.

Warranty Exclusions:

This limited warranty does not cover analog batteries, straps, bracelets, crystals, gold- or ionic-plating or PVD finishing, cosmetic issues such as scratches or normal wear and tear, or any damage arising from accidents or misuse, or from any alteration, service or repair performed by any party other than a Concord Authorized Service Center. 

Conditions For Warranty Being Void:

This warranty is void if the timepiece was not purchased from an Authorized Concord Dealer, as evidenced by valid proof of purchase – a dated sales or gift receipt showing the name of the retailer and an identifying style number for the Concord watch.

Warranty & Legal Rights:

Any other warranty provided by the retailer is entirely their responsibility. No person or company is authorized to change the terms of this warranty. This warranty gives the consumer specific legal rights. He/she may also have other statutory rights which may vary from state to state and country to country.  However, to the extent not prohibited by law, this limited warranty is exclusive and in lieu of all other warranties, oral, written, statutory, express or implied (including without limitation the warranties of merchantability and fitness for a particular purpose), all of which are expressly disclaimed. 

Please address any Concord Warranty claim to a Concord Authorized Service Center. For the most current and complete listing, please click here.