After Sale Service
Concord recommends having your timepiece serviced at one of our authorized after-sales service centers. We are pleased to offer the following options for your convenience:
Please visit our after sales service website www.mgiservice.com. Upon creation of an account with a user ID and password, you may initiate the repair of your Concord.
MGI MAIL ONLY – No walk-in service at this address:
109 State Street
Moonachie, NJ 07074
If you are sending your watch to our Moonachie facility, please download the MGI Repair and Service Request Form to complete and enclose with your watch. Be sure to include your warranty card if your watch is still covered.
MGI DROP OFF ONLY – Do not mail watches to this address:
Movado Group, Inc.
650 From Rd., Third Floor (Mack Cali II)
Paramus, NJ 07652
Hours: Mon-Fri, 9 AM – 4:30 PM prevailing Eastern Time
Be sure to bring your warranty card if your watch is still covered.
CONCORD AUTHORIZED SERVICE CENTERS:
To locate authorized Concord Service Centers in your area, click here.